投訴有門？
publish： 2026-09-18 23:50
成立大約25年的1823聯絡中心，負責接收市民投訴及查詢，並將個案轉介相關部門跟進，但現時部分個案轉介時間較長，施政報告就提出設立牽頭部門，統籌及協調處理過程，能否更快幫到市民呢？
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