HKMA Money Safe service adopted by all banks in HK on Wednesday

發佈日期: 2025-12-30 23:20
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Starting tomorrow, all banks in Hong Kong will implement the Hong Kong Monetary Authority's Money Safe service. 

Customers of the banks can use the service to set up something like a "safe" within their bank accounts and prevent designated deposits from being stolen in scams.   

The Hong Kong Monetary Authority recorded close to 36,000 cases of fraud over the first 10 months of this year, accumulating losses of up to 6.4 billion dollars. 

In a bid to combat the tide of scams in the city, the HKMA announced the Money Safe service at the end of April this year.

The service had been gradually adopted by the city's banks, with all banks set to use the system by this Wednesday.

Bank customers can designate specific deposits via the internet or at the bank to be protected by the service's virtual safe.

When customers need to use the protected deposits, banks will need to conduct a face-to-face anti-scam verification.

The entire process lasts one to three days.

Arthur Yuen, the Deputy Chief Executive of HKMA, said the service could grant customers access to the deposits in just 30 minutes, but stressed that would defeat its original purpose, adding that a longer verification would benefit customers' safety. 

The HKMA said overseas bank customers can access the protected deposits under a special mechanism which allows for a faster process.

The Money Safe service applies to current accounts, time deposit accounts, and pertains also to foreign currencies. 

As of the middle of this month, the service already has more than 3,200 users, protecting some 1.6 billion dollars' worth of deposits.

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