Keeta amends agreement with restaurants after market competition concerns arise
發佈日期: 2025-11-12 22:36
TVB News
Food delivery platform Keeta will implement a two-phase amendment to its contract with partner restaurants, after the Competition Commission said some provisions could affect market competition. The mainland food delivery platform is said to have prevented restaurants from partnering with other platforms.
Keeta is one of the top two food delivery platforms in the market, the other being Foodpanda.
In a statement, the Competition Commission says it noticed that Keeta might have prevented market competition based on its original agreement with collaborating restaurants.
One provision is that Keeta would charge a lower commission rate from restaurants that it works exclusively. Another provision restricts restaurants from partnering with other platforms or face "punishment." There are also prohibitions that hinder eateries from offering lower prices through their own channels or on competing online platforms.
The Competition watchdog says Keeta holds a "substantial amount of market power" in the food delivery platform sector, and those provisions could stop new or smaller platforms from entering the market.
After the commission expresses concern, it says Keeta agreed to voluntarily amend the terms in the first phase. For the second phase, the platform needs to demonstrate its commitment to the competitive watchdog in accordance with section 60 of the Competition Ordinance.
A representative of the food and beverage sector said they hope competition will bring down the commission rate, which the two major delivery platforms charge at about 35 percent.
In response to media inquiry, Keeta says it believes that "healthy competition contributes to the sustainable growth of the industry" and it will "continue to collaborate with the F&B sector for mutual success."
