AI-powered medical centre opens to streamline healthcare services

發佈日期: 2025-10-08 20:39
TVB News
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A hospital group has opened a new centre in Hong Kong that blends medical expertise with AI technologies. 

The initiative aims to set new standards in streamlining healthcare services. 

Located in the heart of Admiralty, this newly opened medical centre, affiliated with Gleneagles Hospital, offers not just chemotherapy, but also a range of AI-powered day services as part of a wider effort to modernise care delivery and improve service efficiency. 

They include the use of a generative Al-assisted voice-to-text tool which captures clinician-patient conversations and simultaneously generates them into clinical notes, supporting 34 languages. 

The system is complemented by an Al-supported insurance form-filling function to simplify manual documentation, trimming administrative and waiting time.

Dr. PREM KUMAR NAIR, Group CEO of IHH Healthcare: "Hong Kong in particular is at the forefront of our AI, technology and data transformation. And this centre again is an example of how patient navigation, patient treatment and patient management and everything will be done using technology including AI."

Dr. KENNETH TSANG, CEO, Gleneagles Hospital HK: "This centre is actually a satellite centre of the hospital which is a centre of excellence that we work together with the University of Hong Kong. And therefore, even though prices in China are lower these days, we are able to bring in a totally new experience especially on new technologies and advanced care which may be not as easy to be accessed in mainland China at this moment."

By scanning the QR code at this self-check-in kiosk, we can activate this AR navigation system on our mobile phone to quickly locate the consultation room, treatment zone and diagnostic centre. This AR system is being launched as a pilot programme and will later be expanded to Gleneagles Hospital, which is much larger with more zones to navigate.

With colorectal cancer being one of the most common cancers in Hong Kong, the centre is also providing 1,000 free faecal occult blood tests to promote early screening. 

Application procedures will be disclosed at a later date. 

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