消委會暫收一宗涉有線收費電視停播投訴 提醒客戶查看合約條款
即時港聞
發佈： 2023-02-15 19:06
撰文： 無綫新聞
有線寬頻收費電視6月停播，消委會至今收到一宗相關投訴和兩宗查詢，提醒客戶查看合約條款和收費細節等。
消委會總幹事黃鳳嫻表示︰「很多客戶有捆綁式的、買幾東西。如果純粹影響到收費電視，其他合約是怎樣，我們與有線電視理解過，因他們分開簽幾份不同合約，所以今次影響其中一個合約，另外的合約不受影響。因此不同合約的條款和安排，消費者聽完後是否理解一致，這是我們最關注。」
消委會總幹事黃鳳嫻表示︰「很多客戶有捆綁式的、買幾東西。如果純粹影響到收費電視，其他合約是怎樣，我們與有線電視理解過，因他們分開簽幾份不同合約，所以今次影響其中一個合約，另外的合約不受影響。因此不同合約的條款和安排，消費者聽完後是否理解一致，這是我們最關注。」
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