消委會：消費仲裁不能代替法律訴訟 鼓勵先調解
即時港聞
發佈： 2016-08-30 19:00
撰文： 無綫新聞
消委會表示，新的「消費仲裁」不能代替法律訴訟，會鼓勵消費者先調解，不成功才訴諸法庭。
消委會法律保障事務小組主席陳家殷表示：「以協商方式包括，直接談判、調停，或以調解的方式，這三種方式我們叫做協商方式，意思就是指第三者不會就爭議的是非，誰對誰錯下一個定斷，最主要目的是希望雙方的距離可以拉近，以達致和解協議，這個我們叫做以協商方式解決爭議。」
消委會法律保障事務小組主席陳家殷表示：「以協商方式包括，直接談判、調停，或以調解的方式，這三種方式我們叫做協商方式，意思就是指第三者不會就爭議的是非，誰對誰錯下一個定斷，最主要目的是希望雙方的距離可以拉近，以達致和解協議，這個我們叫做以協商方式解決爭議。」
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